Cancellation Policy


Hotel booking will be confirmed upon receipt of requested payment.


  • Any modification or cancellation has to be sent in writing (letter or e-mail) to Voyages C. Mathez.

  • For any cancellation received up to December 26th of 2019, the payment paid will be refunded less 15 Euro as handling fees.       

  • For any cancellation received from December 27th of 2019, the payment will not be refunded.

  • Upon arrival, the hotel will ask for a print of your credit card as a guarantee.

  • In case of early departure or late arrival, the credit card will be charged for the total amount of nights reserved and all extras ordered on site.

  • In case of No Show, the total amount of nights reserved will be charged.




Voyages C. Mathez
33 cours Pierre Puget
13006 Marseille - France
P : +33 (0)4 96 10 24 80
Fax : +33 (0)4 96 10 24 82




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